Legal

Company Information

SIKRAH

Phone: +92 331 4220 283
Email: sales@sikrah.com

2. Website Ownership

The website SIKRAH (the "Website") is owned and operated by SIKRAH, located at Cavalry Ground Lahore, Pakistan. The use of the Website is subject to the terms and conditions detailed below.

3. Intellectual Property

All content on this Website, including but not limited to text, images, logos, product descriptions, graphics, and software, is the property of SIKRAH or its content suppliers and is protected by applicable intellectual property laws. Any reproduction, distribution, or modification of the content without prior written consent from SIKRAH is strictly prohibited.

4. Products and Services

The products and services offered on this Website are intended for personal use only. Any commercial use, resale, or distribution of our products without authorization is prohibited. We reserve the right to modify the products, pricing, and availability at any time without prior notice.

5. Shipping Policy

  • Order Processing: Orders are processed within 2 business days, excluding weekends and holidays.
  • Shipping Rates: Shipping rates are calculated at checkout and may vary depending on the destination and order size.
  • Delivery Time: Estimated delivery time is 3 to 4 business days for domestic orders and 7 to 10 business days for international orders. Delays may occur during peak seasons or due to customs.
  • Tracking: Once your order is shipped, you will receive a tracking number via email.

6. Returns Policy

  • Eligibility: You can return unused, unopened items within 2 days of receipt for a refund or exchange.
  • Non-Returnable Items: For hygiene reasons, certain products such as cosmetics, skincare items, or opened products cannot be returned.
  • Return Process: To initiate a return, contact our customer service at sales@sikrah.com with your order details.
  • Refunds: Refunds will be processed within 7 days after we receive the returned items. Shipping fees are non-refundable.

For more information or assistance, please contact us at sales@sikrah.com.

7. Limitation of Liability

SIKRAH will not be held liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use the Website, products, or services offered on the Website. This includes but is not limited to damages for lost profits, data loss, or business interruption.

8. External Links

This Website may contain links to external websites. SIKRAH is not responsible for the content or policies of third-party sites and provides these links for convenience only.

9. Governing Law

These legal notices and terms are governed by the laws of Lahore Pakistan. Any disputes arising from the use of this Website will be subject to the exclusive jurisdiction of the courts of Lahore, Pakistan.

10. Contact Us

If you have any questions or concerns about this Legal Notice or other policies, please contact us at:

  • Email: sales@sikrah.com
  • Phone: +92 331 4220 283